Skip to main content
educator network educator network
Sign Up
Login

General Q & A

  • Home
  • Getting Started
    Learn how the community works and find everything you need as a new member
    • Terms and Conditions
    • FAQs
    • Introduce yourself
  • Ask Turnitin
    Get answers from Turnitin experts and power users
    • General Q & A
    • Product Spaces
      • Feedback Studio
      • Turnitin Clarity
      • Migrations
      • Other Solutions
    • Idea Exchange
      • Educators
      • Administrators
      • Turnitin Customer Roundtables
  • News and Events
    Stay up to date with Turnitin news, events, and community highlights
    • Upcoming Events
    • Message from the Turnitin Team
    • Education News
  • Resources
    Explore guidance, best practices, and expert insights to support teaching and learning. Visit turnitin.com/resources to learn more.
    • AI, Turnitin Guides & Instructional Resources
    • Recorded Webinars
    • The Turnitin Blog
  • Support & Feedback
    Get help, share feedback, and help improve Turnitin products
    • Submit a ticket
    • Feature Request
    • Report a bug
  • Home
  • Ask Turnitin
  • General Q & A

General Q & A Category

General Q & A
  • Newest
  • Active
    • Most likes
    • Most replies
    • Most views
    • Answered
    • Unanswered
    • AI AI - Question AI Bypasser AskTurnitin Feature Request LTI1.3 Similarity Report - Question Turnitin Clarity
  • “Add Class” Unavailable: Instructor Account Lockout Explained

    Hi TEN Community! We've recently received a number of inquiries about the "Add Class" button being unavailable. Here's some info about why this happens and steps to resolve it.…

    • Online Community Manager
    • kat_turnitin
    • updated 9 mths ago
    • 4replies
    • 1461
    • 4
    • Last replyKat Turnitin TeamTurnitin Official3 mths ago
    • General Q & A
  • Inquiries Regarding Turnitin AI Detection Reports

    Hello Everyone, I am currently reviewing students’ files and uploading them to Turnitin to detect both plagiarism and AI-generated content. According to International Baccalaureate (IB) policies…

    • tamer_abdullah
    • yesterday
    • 6
    • General Q & A
  • LTI 1.3 in Moodle - Calendar and Timeline block

    When migrating from Turnitin Direct V2 to LTI 1.3, will assignment due dates appear in the Moodle dashboard calendar and timeline? If not, are there plans to support this?

    • Moodle Administrator
    • David.5
    • 4 days ago
    • 4
    • 1
    • General Q & A
  • No option of create new class is available on my Turnitin account

    I did renew my Turnitin account and signed in.Now I want to check plagiarism of my article,however there is no option of create new class.please guide me how can I check plagiarism

    • Rao_Arif
    • updated 9 days ago
    • 1reply
    • 17
    • Last replyKat Turnitin TeamTurnitin Official9 days ago
    • General Q & A
    • Answered
    • Answered
  • I want to turn my thesis in for plagiarism check

    I want to turn my Thesis in. Help me

    • EzekielAkwa
    • 11 days ago
    • 1reply
    • 32
    • 1
    • Last replyKat Turnitin TeamTurnitin Official9 days ago
    • General Q & A
    • Answered
    • Answered
  • PeerMark assigned work to the wrong students (caused GDPR data leak)

    Hi everyone, I'm new to PeerMark, and did a run through of using the tool in a Moodle sandbox with various test accounts. We then decided to roll it out to a small number of our students.…

    • Michelle_Doyle
    • 12 days ago
    • 1reply
    • 10
    • Last replyKat Turnitin TeamTurnitin Official9 days ago
    • General Q & A
    • Waiting for team
    • Waiting for team
  • Submit For Assessment Not Working

    Hi, I'm unable to check plagiarism of more than 5-6 research reports in 24 hours. The attached file shows the message that pops up frequently. The deadlines for submission of students' reports are…

    • Jia_Rose
    • 3 wk ago
    • 1reply
    • 21
    • Last replyKat Turnitin TeamTurnitin Official2 wk ago
    • General Q & A
    • Answered
    • Answered
  • Trouble logging in

    Receiving the "We're experiencing some issues and will be back online soon! Please try again later" message.

    • Danell_Simons.1
    • 3 wk ago
    • 2replies
    • 12
    • Last replyDanell Simons3 wk ago
    • General Q & A
    • Answered
    • Answered
  • On the site at user info section I tried to activate quick submit, but I can't acces to change the "no" to a "yes". Could someone help?

    • Gerenday_Gergo
    • updated 1 mth ago
    • 1reply
    • 10
    • Last replyKat Turnitin TeamTurnitin Official1 mth ago
    • General Q & A
    • Answered
    • Answered
  • how i can check my thesis plagirisam

    • ghulam_dastgeer
    • updated 1 mth ago
    • 1reply
    • 43
    • Last replyKat Turnitin TeamTurnitin Official1 mth ago
    • General Q & A
    • Answered
    • Answered
  • Submission List Sorting

    Hi, Under the assignment details is the Submission list with all the student submissions. I may be missing something obvious, but I was wondering, what is the default way this list is sorted?…

    • Online Teacher's Assistant Lead
    • Timothy_Baggenstos
    • 1 mth ago
    • 2replies
    • 20
    • Last replyTimothy Baggenstos1 mth ago
    • General Q & A
    • Answered
    • Answered
  • Allowing colleagues to access Turnitin

    Hello all, Is there a way I can allow colleagues to use Turnitin as well as me, if so, can someone explain to me the steps I need to go through in order to do this.…

    • Stephen_Drury
    • 1 mth ago
    • 1reply
    • 26
    • Last replyAudrey Turnitin TeamTurnitin Official1 mth ago
    • General Q & A
    • Answered
    • Answered
  • AI Writing Detection

    Hello everyone, I am seeking insight regarding a case involving AI writing detection results in Turnitin. I have a student whose final submission is showing 100% AI writing detected.…

    • Paula_da_Igreja_Rembisch
    • 1 mth ago
    • 1reply
    • 61
    • Last replyAudrey Turnitin TeamTurnitin Official1 mth ago
    • General Q & A
    • Answered
    • Answered
  • A PeerMark question has a minimum word count. Feedback from reviewers who didn't meet minimum is not showing up to student writer?

    • Jana_Bielecki
    • updated 1 mth ago
    • 2replies
    • 10
    • Last replyJana Bielecki1 mth ago
    • General Q & A
    • Answered
    • Answered
  • How Do I Add a Class?

    I'm wondering how to add a class. I cannot see the area to create a class.

    • Tiffany_Harlow
    • 2 mths ago
    • 1reply
    • 25
    • Last replyKaren - Turnitin TeamTurnitin Official2 mths ago
    • General Q & A
    • Answered
    • Answered
  • retrieving deleted comments

    Hi, I was adding a final comment for a student in the text summary section, and it glitched and all of the comments disappeared! Is there a way to recover them?…

    • Diana_Laczny
    • 2 mths ago
    • 2replies
    • 32
    • Last replyKat Turnitin TeamTurnitin Official1 mth ago
    • General Q & A
    • Answered
    • Answered
  • How do you move a submission between assignments in the new Standard Turnitin UK)?

    Functionality was available in the classic version. Where is the functionality in the New standard version?

    • Ruth.2
    • updated 2 mths ago
    • 1reply
    • 16
    • Last replyKat Turnitin TeamTurnitin Official2 mths ago
    • General Q & A
    • Answered
    • Answered
  • Best Practice for Managing Exclusions

    Hi, My institution uses the Enhanced Similarity Report integrated with Canvas LMS. My question concerns best practices for managing exclusions on a student's report.…

    • Online Teacher's Assistant Lead
    • Timothy_Baggenstos
    • 2 mths ago
    • 1reply
    • 25
    • 1
    • Last replyKat Turnitin TeamTurnitin Official2 mths ago
    • General Q & A
  • Transferring a class

    Hello, We have two Turnitin accounts, is it possible to transfer live classes from one account to another? Many thanks.

    • Russell_Matthews
    • 2 mths ago
    • 2replies
    • 17
    • Last replyRussell Matthews2 mths ago
    • General Q & A
    • Answered
    • Answered
  • Add new classes, delete expired classes

    How do I enter new classes.

    • Brenda_Moore
    • 2 mths ago
    • 1reply
    • 17
    • Last replyKat Turnitin TeamTurnitin Official2 mths ago
    • General Q & A
    • Answered
    • Answered
  • Unsubmit an incomplete Peer Mark?

    Is there a way as an instructor to unsubmit an incomplete Peer Mark? I needed to extend a deadline for Peer Marks, which I did, but now students cannot access their incomplete Peer Marks. Any ideas?

    • Wendy_Arch
    • 2 mths ago
    • 1reply
    • 10
    • Last replyKat Turnitin TeamTurnitin Official2 mths ago
    • General Q & A
    • Answered
    • Answered
  • How to identify the submission ID for the source file in the repository?

    Hello everyone! How to identify the submission ID for the source file in the repository? While checking similarity on Turnitin, it displays 99% similarity.…

    • Tesfalem_Abraham
    • 3 mths ago
    • 1reply
    • 34
    • Last replyAudrey Turnitin TeamTurnitin Official2 mths ago
    • General Q & A
    • Answered
    • Answered
  • Instructor Account link expire

    • Dr_Umer_Farooq_Kallue
    • 3 mths ago
    • 1reply
    • 81
    • Last replyKaren - Turnitin TeamTurnitin Official3 mths ago
    • General Q & A
    • Answered
    • Answered
  • Course expiry date

    Hello Team I Have a course reaches the expiry date on Turnitin and it’s asking to creat a new class, this is will remove all submitted assignments. Is there any other way where I can extend the…

    • Mohammed_AlSidairi
    • 3 mths ago
    • 1reply
    • 15
    • Last replyKat Turnitin TeamTurnitin Official2 mths ago
    • General Q & A
    • Answered
    • Answered
  • I need to delete my submission in Turnitin Repository (oid=2727231201)

    I need to delete my submission in Turnitin Repository (oid=2727231201) Link is: https://www.turnitin.com/download_format_select.asp?oid=2727231201&fn=Manuscript_Scopus.…

    • DR_Nithyanandh_Selvam_PS
    • 3 mths ago
    • 1reply
    • 65
    • Last replyAudrey Turnitin TeamTurnitin Official3 mths ago
    • General Q & A
    • Answered
    • Answered
1 2 3 4 5 9
Back to top

Content aside

Category actions

Discover the trending community content

  • AI in Education: Exploring Responsible Use Together (#AskTurnitin x ACUE)
  • AI in assignments: Should it be allowed? This guide shows you how
  • The New Turnitin Admin Experience Has Arrived
  • “Add Class” Unavailable: Instructor Account Lockout Explained

Tags

Community leaderboard

  • Kat Turnitin Team
  • Karen - Turnitin Team
  • Patti West-Smith
  • Stephanie Speicher
  • Jennifer Dixey
  • Timothy Baggenstos
  • Vivian WANG
  • Laura Dean
  • LUISA DIAZ RICALDE
  • Danell Simons
Turnitin.com Support Center Blog Copyright © 2026 Turnitin, LLC. All rights reserved.

Home

    • Terms and Conditions
    • FAQs
    • Introduce yourself
    • General Q & A
      • Feedback Studio
      • Turnitin Clarity
      • Migrations
      • Other Solutions
      • Educators
      • Administrators
      • Turnitin Customer Roundtables
    • Upcoming Events
    • Message from the Turnitin Team
    • Education News
    • AI, Turnitin Guides & Instructional Resources
    • Recorded Webinars
    • The Turnitin Blog
    • Submit a ticket
    • Feature Request
    • Report a bug
View all topics

Tags